Leadership Solutions

Have You Seen the Funny Birds?

More than a peep or a chirp, this one is a hoot.

See the Funny Birds at:

http://www.squidoo.com/funnybirds

See you there.

Steve Kaye

How to Respond to a Heckler in Your Audience

Hecklers can ruin a presentation. They distract the speaker and they upset the mood that the speaker wants to create.

Your response to a heckler depends upon many things, such as frequency & type of heckling, size of the audience, and the audience's reaction.

It's also complicated because if you try to counterattack (e.g., insult the heckler), the audience will leave you. This happens because people expect leaders to demonstrate exceptional levels of courtesy, control, and restraint.

At the same time, you must stop the heckler. The audience expects you to fix problems, such as maintaining order during your talk. So, here are some options, in order of increasing severity.

1) Make the person's comment part of your talk or use it as a transition to your next point. If possible, use humor. This may discourage more remarks.

2) If the heckler continues with silly nonsense, tell the audience, "I'm sure some of you have great ideas about this topic. And I'd like you to save them for after I finish."

3) If the heckler is stating complaints or disagreements, then tell the audience, "I'm sure some of you have other views on this. Please save them for after I finish. I'd welcome the opportunity to talk about them later."

4) Stop speaking, go to the heckler, and say privately, "Your remarks are making it hard for me to concentrate (or upsetting people in the audience). I want you to stop. Will you do that?" Then go back onstage and continue.

Much success,

Steve Kaye

PS Want to know more? Check out Create Success

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Commitment to Excellence

Next week, on July 19, I'll show photos that I've taken at the Fullerton Arboretum.

This presentation represents many hundreds of hours spent taking photos. In addition, I've spent at least a month selecting photos, organizing photos, and planning stories to support the photos.

Now, I just bought an Epson PowerLite 1775W Multimedia Projector.

I did this because I want my photos to look as bright and beautiful as possible.

The Point: A lot of effort goes into excellence.

Much success,

Steve Kaye

PS: You'll find info on this presentation at: www.stevekayephoto.com

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Are You Using Empire Avenue?

Social Media experts have found this new service.

Empire Avenue is powerful because it rewards and expands your social media marketing.

And (good news) if you join through a  member's referral, you start with an extra 2,000 eaves.

Want to know more?

I published an article at: How to Use Empire Avenue

Or join me at Empire Avenue.

All the best,

Steve Kaye

 

New Web Site

Hello Everyone,

You will find a new web site at:

http://www.stevekayephoto.com/

All the best,

Steve Kaye

Class on Nature Photography

Learn how to use space, light, and time to take memorable photos. Watch step-by-step sequences and before/after comparisons that show practical techniques you can use now.

Date: 4/9/2011, from 1:00 PM until 4:00 PM

Fullerton Arboretum, 1900 Associated Road, Fullerton, CA 92831

Reservations: Call the Fullerton Arboretum, 657-278-3407

Cost: Members $25, nonmembers $30 (Special Price! This time only.)

Much success,

Steve Kaye

Nature Photographer

714-528-1300

The Answer to Your Question

Perhaps some of you are wondering:

Why show photos of birds?

You will find that I've posted many over the past weeks.

I'm doing this to promote the appreciation and conservation of nature.

Key Point: We are our environment. Our future depends upon its future.

Much success,

Steve Kaye
Speaker, Meeting Facilitator, and Author

714-528-1300

New Year's Resolutions for Meetings

Here are six New Year's Resolutions that will lead to better meetings.

1) Write the goal for a meeting before preparing the agenda.

2) Check if a meeting is the best process to achieve the goal. (If yes, then schedule a meeting.)

3) Prepare an agenda.

4) Distribute the agenda before the meeting, allowing attendees enough time to prepare.

5) Call (as in phone) key participants to check if: a) They have had time to prepare, and b) They plan to attend.

6) Arrive early so that you can greet the attendees as they arrive.

Next Step: Apply these steps to your next meeting.

Much success,

Steve Kaye

Speaker, Meeting Facilitator, and Author

714-528-1300